Cancellation and Modification Policy
- Guests are allowed to cancel their reservation without incurring charges up to 7 days before the scheduled arrival date.
- Cancellations made within 7 days of the scheduled arrival date will result in a charge equivalent to the cost of the first night of the reservation.
- If a guest fails to check in on the specified date and does not provide prior notice of cancellation, they will be billed the total price of the reservation.
- A prepayment, equal to the cost of the first night, is mandatory at the time of making an online reservation.
- Modifications to reservations are permitted without charge up to 7 days before the scheduled arrival date. Changes made within 7 days of arrival may be subject to charges.
- Guests are encouraged to provide timely notice of cancellations through the designated channels, including the hotel's online reservation system or by contacting the hotel directly.
- The hotel reserves the right to consider exceptions to cancellation charges in special circumstances. Such cases will be reviewed on an individual basis.
- For any inquiries or assistance related to cancellations, guests can contact the hotel through the provided contact information, ensuring a smooth and efficient process.
- Guests are reminded of the prepayment requirement and cancellation policies during the reservation process to ensure clarity and prevent any inconvenience.
- Guests are advised to review and understand the cancellation policies before finalizing their reservation to avoid any misunderstandings or disputes.
Refund Policy
- Refunds, if applicable, will be processed through the original mode of payment and in accordance with the terms outlined in the cancellation policy.
- Payment gateway charges incurred at the time of booking are non-refundable.
- Rights to admission are reserved with the hotel management without any refund liability.
- Our central reservations team handles all cancellation requests for a streamlined process.
- Following confirmation and approval of the refund, the processing time to return funds to the original payment source is estimated at 3-5 working days and once approved the amount will be credited within 10-15 working days..
- It's important to note that any payment gateway charges incurred during the booking are non-refundable.
- To initiate a booking cancellation, simply drop us a Whatsapp message at +91-8956552047. Be sure to include your reservation ID and provide all relevant details in the message
