Company Registration
THE BAGA VILLAGE HEAD OFFICE
Company name: FIDOROSKI SEA RESORTS
Office Address: HOUSE NO. 7/61A, FISHERMAN GUEST HOUSE HELENS, WARD SAUTA VADDO VILLAGE CALANGUTE, NORTH GOA, GOA, 403516
Telephone number: +91-9646-131995
Email: info@bagavillage.in
GSTIN. 30BCSPJ7783E1ZC
Privacy Policy
SECTION 1 - COLLECTION OF INFORMATION
We gather personal information related to your identity and demographics when you engage with our platform, services, or interact with us throughout our relationship. This information encompasses details provided during sign-up or registration, such as your name, date of birth, address, telephone/mobile number, email ID, occupation, and any data shared as proof of identity or address.
Additionally, we may request certain details like your PAN, GST number, government-issued ID cards/number, and Know-Your-Customer (KYC) information to assess your eligibility for specific products, services, or events, including but not limited to credit and payment products.
Sensitive personal information, including bank account details, credit/debit card information, payment instrument information, biometric data (for features enhancing your shopping experience), and passwords, may also be collected. Further information such as shopping behaviour, preferences, call data records, device location, voice, browsing history, and additional details provided over time may be part of the data we collect.
Our main objective is to offer you a secure, efficient, smooth, and personalized experience. This enables us to provide services and features tailored to your needs and enhance the safety and ease of your platform experience. While you can browse the platform anonymously, providing personal information makes you identifiable to us. We strive to clearly indicate required and optional fields, allowing you the choice to withhold information by opting out of specific services or features.
We may track your buying behaviour, preferences, and voluntarily provided information to conduct research on user demographics, interests, and behaviour, contributing to a better understanding and service for our users. The collected data is analyzed on an aggregated basis and may include details such as the URLs you accessed, your computer browser information, and IP address.
We will also gather information pertaining to your transactions on the platform and on third-party business partner platforms. When a third-party business partner directly collects your personal information from you, their privacy policies will govern your interactions. We are not responsible for the privacy practices or content of these third-party business partners' privacy policies. Therefore, we urge you to review their privacy policies before divulging any information. In the event of a transaction with us, we may request additional details, such as billing address, credit/debit card number, credit/debit card expiration date, or other payment instrument details, along with tracking information from cheques or money orders. This information is required to provide services, facilitate transactions, or process refunds for canceled transactions.
Correspondence sent to us, including emails or letters, and information from other users or third parties regarding your activities on the platform may be collected and stored in a file specific to you. While some sections of our platform can be browsed without registration, certain activities, such as placing an order, accessing our online content or services, or participating in events, necessitate registration.
We may use your contact information to send you offers based on your previous orders, preferences, and interests. In the event that you receive an email or a call from an entity claiming to be from The Baga Village and requesting sensitive personal information like debit/credit card PINs, net-banking or mobile banking passwords, we strongly advise against providing such information. Our official communication channels are limited to our designated phone number at
+91-8956552047 and the email address info@bagavillage.in. If you have already disclosed such information, please report it immediately to the appropriate law enforcement agency.
SECTION 2 - USE OF INFORMATION
We utilize personal information to fulfill the services you request. If we use your personal information for marketing purposes, we will offer you the option to opt-out of such communications. Your personal information is employed for various purposes, including ensuring the safety of our guests and understanding the individuals staying at our properties for the well-being of our staff. Additionally, we use this information to enhance customer experience, resolve disputes, troubleshoot problems, promote a secure service, facilitate transactions, gauge consumer interest in our products and services, inform you about online and offline offers, customize your experience, detect and protect against errors, fraud, and criminal activity, enforce our terms and conditions, conduct marketing research, analysis, and surveys, as well as for purposes communicated to you at the time of information collection.
In our ongoing efforts to improve our products and services, we gather and analyze demographic and profile data regarding user activity on our platform. We may identify and use your IP address to diagnose server problems and administer the platform. Your IP address is also utilized for identification purposes and to gather general demographic information. Periodically, we may request your participation in surveys, either conducted by us or through a third-party market research agency. Participation is voluntary, and the surveys may request personal information, contact details, gender, date of birth, demographic information (such as pin code, age, or income level), attributes like interests, household or lifestyle details, purchasing behaviour, history preferences, and other information you choose to provide. This data is used to deliver content that aligns with your interests.
SECTION 3 - RESERVATION DETAILS
- Full Name
- Telephone or Mobile Number (for emergency contact)
- Gender
- Nationality
- Date of Birth
- Identification details (e.g., Passport, Driving License)
- Credit card information, including the three-digit code on the back
- Arrival and departure dates
- Email address
SECTION 4 - DISCLOSURE
SECTION 5 - PAYMENT
We use Razorpay/UPI/Credit Card/Debit Card/Netbanking for processing payments. We/Razorpay/UPI/Credit Card/Debit Card/Netbanking do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.
Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 6 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
LINKS
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 7 - SECURITY
SECTION 8 - COOKIES
We use cookies to maintain session of your user. It is not used to personally identify you on other websites.
SECTION 9 - AGE OF CONSENT
If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION